Airport Experience® News - 20 Years of the AX Conference

Best Bar Experience – Medium/Small Airports ɏ Oakland Draft House at Oakland International Airport, operated by SSP America ɏ Memphis Made Brewing at Memphis International Airport, operated by HMSHost ɏ Beercode at San Antonio International Airport, operated by Paradies Lagardère ɏ Codo Agave Social House at Calgary International Airport, operated by Delta Hotels ɏ Braxton Brewing Company at Cincinnati-Northern Kentucky International Airport, operated by Braxton Brewing Company ɏ Grapes & Grains at Kansas City International Airport, operated by OHM Retailer With The Highest Regard For Customer Service – Large Operators ɏ Hudson ɏ Paradies Lagardère Retailer With The Highest Regard For Customer Service – Small Operators ɏ Chanel ɏ NewsLink ɏ Johnston & Murphy ɏ Be Relax Best Overall Retailer – Large Operators ɏ Hudson ɏ WHSmith North America ɏ Paradies Lagardère Best Overall Retailer – Small Operators ɏ Star Concessions ɏ NewsLink Restaurateur With The Highest Regard For Customer Service – Large Operators ɏ Paradies Lagardère ɏ OTG ɏ High Flying Foods ɏ SSP America ɏ Tastes On the Fly Restaurateur With The Highest Regard For Customer Service – Small Operators ɏ Mission Yogurt, Inc ɏ LaTrelle’s ɏ PremAir Hospitality Group Best Overall Restaurateur – Large Operators ɏ Paradies Lagardère ɏ HMSHost ɏ OTG ɏ Areas USA ɏ High Flying Foods ɏ SSP America Best Overall Restaurateur – Small Operators ɏ Mission Yogurt, Inc. ɏ LaTrelle’s ɏ Jackmont Hospitality

Outstanding Woman in Leadership – Operator ɏ Kathleen Schafer, Vice President, Mission Yogurt, Inc. ɏ Amy Latimer, Executive Vice President, Chief Operating Officer, Delaware North ɏ Nikki Tinsley Harland, Chief Operating Officer, Paradies Lagardère ɏ Edie Ames, Chief Executive Officer, Tastes on the Fly ɏ Amanda Busby, Chief Operating Officer, SSP America ɏ Patricia Chinader, CEO, Love From USA Group Best Passenger Experience ɏ The Chiroport at Dallas/Fort Worth International Airport ɏ Gameway at Los Angeles International Airport ɏ Directors Cut Take II at Kansas City International Airport ɏ Be Relax Best Lounge Experience ɏ AMEX Centurion Lounge at Seattle-Tacoma International Airport ɏ AMEX Centurion Lounge at Denver International Airport ɏ Chase Sapphire Lounge by The Club at Boston Logan International Airport Other Awards Categories: Best Technology Initiative In Airports ɏ Sensor Open/Closed Communication at Dallas/Fort Worth International Airport ɏ Amazon One at Combination Decanted and Hudson Nonstop ɏ Signapse at Cincinnati-Northern Kentucky International Airport ɏ Atmosphere TV at various airports ɏ Drink Command Self Pour at Kansas City International Airport Best Sustainability Initiative In Airports ɏ DFW and Turn Compost ɏ SSP Certified Green @ JFK T4 ɏ Seattle-Tacoma International Airport Food Bank Initiative ɏ Paradies Lagardère CSR Strategy ɏ Crews Green Concession Certification at Dulles ɏ NaSah’s Nurture Nature’s “Save a Million Gallons” Initiative DE&I Trailblazer ɏ Tamela Lee, VP of Business Diversity and Development, Dallas/ Fort Worth International Airport ɏ Sunshine White, Director of Strategic Partnerships, Delaware North ɏ Carol McElheney, Regional VP Operations, Hudson

ɏ PremAir Hospitality Group ɏ OHM Concession Group Best ACDBE Operator ɏ Mission Yogurt ɏ Bambuza Hospitality ɏ Dirty Soles Footware Group ɏ Gameway ɏ PhaseNext Hospitality ɏ Love From USA Group

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AX NEWS JANUARY/FEBRUARY 2024