Airport Experience® News - ACDBE Issue 2025

When the Covid-19 pandemic began in 2020, every aspect of the airport industry took a major hit, and especially for high touch services like spas, the future was uncertain to say the least. And, in fact, many airport spas simply didn’t weather the storm; for example, the Massage Bar brand that was founded in 1993 never reopened its operations at six U.S. airports after the 2020 shutdown. “Since 2020, we’ve seen a steady recovery in traffic, and our revenue is rebounding as well,” says Amanda Baker, regional manager for Absolute Spa Group , which has three spa locations in Vancouver International Airport (YVR), including two post-security in the Domestic and U.S. THE STATE OF THE SPA In The Post-Covid Airport, Spas Are Back And Ready To Serve BY SALLY KRAL But for those spas that managed to survive, things have been slowly but surely looking up.

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AX NEWS JUNE 2025