Airport Experience® News - ACDBE Issue 2026

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14 ACDBE Program Evolution The ACDBE program is on pause while required recertifications are underway. AMAC’s Eboni Wimbush shares the latest developments, and ACDBE operators share their experiences. 22 ACDBE of Distinction: Crews Hospitality Nick and Rob Crews are carrying on their family legacy with successful operations at LAX, IAD and DCA. They are also active on the national stage, advocating for ACDBE firms and concessions companies generally. 24 ACDBE of Distinction: Cortez Hospitality Cariño Cortez grew up in the restaurant business in Texas. She’s building on the legacy of her grandparents and parents, tapping that restaurant know-how for concessions success at San Antonio International Airport. 26 ACDBE of Distinction: Procurement Concepts, Inc. Harold “Gil” Johnson has led Procurement Concepts, Inc. (PCI) for more than three decades. Now, he’s transitioning to a consultant role. 28 ACDBE of Distinction: Star Concessions Gilbert Aranza of Star Concessions has built his business over decades in Texas airports. Now, with the ACDBE program in flux, Aranza is poised to graduate out of the small business category. 30 Next Gen Perspectives Airport Experience News is leveraging insights from emerging industry leaders to shape an offering built for the future of the industry.

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4 Letter From The Editor 6 Data Check

A new Airport Dimensions study shows global airport traveler satisfaction is at an all-time high. 8 Latest Buzz Spokane International Airport’s (GEG) TREX Program is the airport’s largest-ever terminal expansion and modernization project. The first phase – the Concourse C addition – comes on stream this month.

33 Industry Insights George Mboya, CEO of SSP America, shares his insights on the intersection of airports, lounges and concessions offerings as all parties navigate providing an exceptional passenger experience.

35 Advertising Index 36 Before You Take Off

11 Director’s Chair Lawrence Krauter, CEO of

Cincinnati/Northern Kentucky International Airport (CVG), is putting his unique stamp on the evolving airport.

JFKIAT and Clear Channel Airports brought discount shopping to JFK Terminal 4 last spring with a pop-up lounge that incorporating shopping from mega discount retailer Marshalls.

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AX NEWS JUNE 2026