Airport Experience® News - Conference 2023

TECH SPOTL IGHT

we can support stores that merchandize grab-and-go meals and poured beverage dispensers. As another example, we are deploying our technology services to food and beverage operators for use in places like sports stadiums and convenience stores. Levy and Delaware North are customers of ours that operate stores in marquee sports stadiums around the country, and we’ve also worked with Sainsbury’s (UK) and QuikTrip in the convenience store vertical. WARD: Staffing remains a critical issue at airports. Have you seen demand for your technology increase with the staff shortages? How big an impact will this technology have on labor costs? KUMAR: Airport stores enabled by Just Walk Out technology are designed to remove checkout lines and reduce the time customers wait to pay, which means employees can focus on tasks that will make the biggest impact for their customers. With Just Walk

Travelers can simply hover their palm over an Amazon One device when they walk in to a Just Walk Out technology- enabled store, grab what they need, and exit without stopping to checkout.

convenience to and give customers more choice on when, where, and how they choose to shop. Our charter as a team is to bring innovation to physical spaces from street-front retail to airports, stadiums, convention centers, universities, and more. We are just getting started on this journey and are looking forward to bringing the ease and convenience of Just Walk Out technology and Amazon One to even more third-party locations and their customers.

Out technology-enabled stores, the way the employee spends their time is simply shifting – they now spend more time assisting customers, answering questions, helping them find items, and re-stocking shelves as needed, rather than operating checkouts. WARD: What’s next? Are there new technologies coming to the fore that might ease the traveler journey? KUMAR: Offering checkout and identity services to customers is an important part of our business, and helps us bring

AIRPORTS DEVELOPING Nationwide !

Now

SUB-STANTIAL! GROWTH is Our

#3 on Franchise 500 Best Franchises Entrepreneur Magazine 2023

#1 Fastest Growing Restaurant Chain QSR Magazine 2022

ORLANDO LAX LAS VEGAS

For franchise information:

call: 732-292-8272 email: franchise @ jerseymikes . com scan: QR code wi th your cel l

jerseymikes.com

JerseyMikes_AXNcg_2302.indd 1

1/25/23 1:31 PM

49

A X N E W S C O N F E R E N C E I S S U E 2 0 2 3