Airport Experience® News - Conference Issue 2024

DAY 3 WEDNESDAY, APRIL 3 (CONTINUED)

3:30pm - 4:30pm Texas A/B

Session 8: Sharing and Leveraging Data to Optimize Sales The industry is in broad agreement about the need for more data to help optimize the passenger experience, but there are multiple views on how best to make that happen. This panel will assess how data is being used today and what possibilities lie ahead.

Moderator:

Chris Hartman, Director of Digital Experiences, Airport Dimensions

Panelists: Roxann Favors, Assistant Aviation Director/Chief Revenue Officer, Phoenix Sky Harbor International Airport Isabella Rhawie, Assistant Director, Concessions & Business Development, Metropolitan Airports Commission Roddy McOwan, Chief Development Officer, WH Smith North America John Cugasi, Consultant, Paradies Lagardère

General Session Room Sponsored by Inspire Brands

4:30pm - 6:00pm Longhorn E/F

Experience Hall Happy Hour Sponsored by Peet’s Coffee 20th Anniversary Wellness Experiences Sponsored by Be Relax Experience Hall Sponsored by OTG

6:00pm Longhorn E/F

Experience Hall Closing

8:00pm - 11:00pm Speaker’s Dinner (invitation only)

Sponsored by SSP America

DAY 4 THURSDAY, APRIL 4

8:00am - 12:00pm Longhorn Lobby

Registration Desks Open Registration Desk & Lanyards Sponsored by Delaware North Hotel Key Cards Sponsored by LaTrelle’s Registration Bags Sponsored by Hudson Conference App Sponsored by WH Smith North America

Digital Signage Sponsored by Atmosphere Pocket Agenda Sponsored by Fraport USA Charging Stations Sponsored by FuelRod

8:00am - 9:00am Longhorn E/F

Breakfast And Networking In The Experience Hall Networking Sponsored by Master ConcessionAir Coffee Sponsored By: Coffee Bean &Tea Leaf Experience Hall Open AXC Meeting Zone Sponsored by Airport Dimensions Experience Hall Sponsored by OTG Session 9: Keynote Address Ibrahim Ibrahim, Managing Director, Portland Design Keynote Address Sponsored by Mission Yogurt General Session Room Sponsored by Inspire Brands

8:00am - 2:00pm Longhorn E/F

9:00am - 9:45am Tate B/C

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AX NEWS MARCH 2024