Airport Experience® News - Conference Issue 2026

DAY 3 TUESDAY, FEBRUARY 24 (CONTINUED)

2027 Experience Hall Sales Office Hours

8:30 a.m. - 10:00 a.m. Booth 855 9:00 a.m. – 10:00 a.m. Tennessee Ballroom

Session 6: Seamless Journeys: Improving the Airport Experience and Revenue Generation Through Digital Technology Airports are striving to deliver a seamless passenger journey from curb to gate and, increasingly, even before travelers set foot in the terminal. Passenger expectations continue to rise: they want personalized experiences at every touchpoint, instant access to relevant information, and smart, behind-the-scenes technologies that reduce bottlenecks and ease stress. Learn how airports, concessionaires, and service providers are seizing new opportunities and tackling challenges, often by adopting digital innovations that help advance these goals. Isabella Rhawie, Vice President, Commercial Revenue Officer, Metropolitan Airports Commission Lynnwood Bibbens, CEO and Founder, ReachTV Atousa Ghoreichi, Senior Vice President Digital, Avolta Jeff Livney, Vice President, Business Development – Digital Products, Airport Dimensions

Moderator: Panelists:

General Session Room Sponsored by: Concessions International, LLC

Networking Break In The Experience Hall Coffee Sponsored by: The Coffee Bean &Tea Leaf AXC Meeting Zone Sponsored by: Airport Dimensions The Speakeasy Experience with Nashville International Airport ® : Where Runways and Rhythm Meet, Sponsored by: Nashville International Airport AXC Exclusive Media Content Sponsored by: ReachTV Experience Hall Sponsored by: OTG

10:00 a.m. – 10:30 a.m. Ryman Hall A1

Schmooze, Part 1 Get ready for another exciting round of rapid-fire meetings between airport representatives and concession operators! This high-energy, speed-dating-style event offers scheduled one-on-one sessions designed to spark connections, share opportunities, and kickstart partnerships. No appointment? No worries—impromptu meetings are available on a first-come, first-served basis via the bonus line.

10:30 a.m. – 11:30 a.m. Magnolia Terrace

Sponsored by: Evolvending

Refreshment Break

11:30 a.m. – 11:45 a.m. Magnolia Terrace

Coffee Sponsored by: The Coffee Bean &Tea Leaf

Schmooze, Part 2 The Schmooze fun keeps rolling! This lively event brings airports and concessionaires together for scheduled, one-on-one conversations in a fast-paced, speed-dating format—perfect for making quick, meaningful connections.

11:45 a.m. – 12:30 p.m. Magnolia Terrace

Sponsored by: Evolvending

Lunch in the Experience Hall Sponsored by: MERA AXC Meeting Zone Sponsored by: Airport Dimensions The Speakeasy Experience with Nashville International Airport ® : Where Runways and Rhythm Meet, Sponsored by: Nashville International Airport AXC Exclusive Media Content Sponsored by: ReachTV Experience Hall Sponsored by: OTG

12:30 p.m. – 1:45 p.m. Ryman Hall A1

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AX NEWS MARCH 2026