Airport Experience® News -Customer Service Issue 2026

LATEST BUZZ JAX GOES BEYOND A New Concourse, Expanded Security and a Third Garage Reshape Jacksonville International Airport

BY DAVID GORDON

Above: The capital improvement program at Jacksonville International Airport has expanded to include a new concourse, a security checkpoint expansion, and third parking garage, putting the program’s price tag near $440 million.

construction program there are several other critical components.” Those components include an expanded security checkpoint, already open and running, along with a third parking garage now under construction within walking distance of the terminal. “We greatly expanded the footprint of our security checkpoint area, giving us additional screening lanes and improved screening technology,” VanLoh says. “Now our average wait time is typically no longer than five minutes for passengers.” Taken together, the checkpoint expansion, the parking garage and the new concourse put

acksonville International Airport (JAX) is in the middle of the biggest construction push in its history, and

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the scope has grown well past what leadership first sketched out. The program, branded JAX Beyond, was originally framed around adding more gates. What JAX ended up building is something much broader. “If you asked me several years ago what the project would look like I would say it would primarily have been tied to the construction of a third concourse to give us additional gate space,” says Mark VanLoh, Jacksonville Aviation Authority CEO. “While that’s still at the heart of our

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AX NEWS OCTOBER/NOVEMBER 2026