Airport Experience® News - Food & Beverage Issue 2023

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16 Bar Inspiration Airport concessionaires are turning up the creativity in their bar concepts, and the results are inspiring. 24 A Dining Experience Fine dining in airports lost some of its luster during and immediately following the pandemic, due in part to the labor shortage. Now, with a more stable workforce, those restaurants are once again in full swing, albeit with some adjustments. 34 Menu Matters An item’s placement on a menu, the graphics surrounding it and the descriptors used can influence a guest’s decision. Three experts share their advice for maximizing profitability through menu manipulation. 38 Ghost Kitchen Growth Ghost kitchens are commercial kitchens that prepare food for take-away or delivery, without a counter location or seating. It’s been fits and starts for such concepts in airports but some are making headway.

1 Letter From The Editor 6 Data Check

42 Rendering to Reality Kansas City International’s new terminal opened to the public on February 28. AXN, which has followed the project over the past six years, checked in one final time to see the stunning new facility. 48 Sustainability Snapshot Airport concessionaires are reducing single use plastics, driven by an expansion of quality alternatives, environmental conscientiousness and, in some cases, airport rules or guidelines.

The U.S. Travel Association expects travel growth to “normalize” after months of elevated demand, but sees no sign of a significant slowdown ahead. 8 Latest Buzz Spokane International Airport is expanding its footprint with the Terminal Expansion and Renovation (TREX) project in an effort to meet rising demand.

12 Director’s Chair Frank Miller, executive

51 Advertising Index 52 Before You Take Off Portland International Airport needed a

director, Hollywood Burbank Airport, is leading the newly approved terminal replacement, building a new 14-gate terminal to replace the existing 90-plus year old structure.

broader range of companies bidding for airport locations. Along with the usual outreach via print ads, the airport embarked on a robust social media campaign to spur excitement and spread the word.

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