Airport Experience® News - Leadership 2022

“Yes. When you have passion for what you do and others see your resilience and optimism, they know they can trust you. They know you’re always going to do the right thing. That’s when people consider you a great leader.” Rose Bernabel Restaurant General Manager, IAH

Yes. I make staffmembers feel welcome and comfortable to talk with me. I lead by example, and the team appreciated this. 2022 PASSIONAwardWinner Kristin Steele Restaurant General Manager, IND

“Yes, because of my positive attitude. I like to keep my teammotivated towards the continued success of the restaurant and keep the energy levels high.” Edwin Lainez Restaurant General Manager, IAH

“Yes. I lead from the front to ensure the safety of my unit.” Ameer Rahim Porter, JFK

Yes. I try to cultivate a culture of respect and show others good, and safe, habits. When you lead by example, people see you as a leader. Nhung “Anna” Vu Cook, YUL

“Yes. They respect that I try to address issues, and I genuinely care about themand thebusiness.” Margaret Meyerhoff Restaurant General Manager, MCO

Do other people see you as a leader?

“Yes.When I say, ‘peace and love,” I truly believe it. Itmakes our staffsmile. Whenpeace and love is servedwithpassion, a positive environment is sharedby all. My teambelieves I will alwaysmake thebest decision for our business, the guests and themselves. They knowhowmuch I care, admire and respect their individual talents.” MariaWalton Restaurant General Manager, PHX

“Yes, I usually have the answer to their question. I’m living in their shoes and never see myself above them.” TimWilmes Director, Openings and Operational Excellence

Yes. I communicate objectives and goals with the team and encourage personal growth. I work to build a culture for all our teammembers. Michael Diraddo Director of Operations, JFK

“I believe so. I try to be as supportive. I help guide and coach the team. Whether it be financial data, guidance on managing a situation, or just listening, I feel people see me as someone to turn to for help.” 2022 Passion Award Winner Emily Loerke Regional Controller

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