Airport Experience® News - Leadership 2022

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6 AXN’s Director of the Year Jamie Rhee’s adept management of Chicago airports earned her the nod as AXN’s Director of the Year – large airports division. 11 Lauding Rhee Colleagues and leaders in Chicago government praise Jamie Rhee’s can-do approach and effervescent personality. 14 AXN’s Director of the Year Scott Brockman’s ability to reinvent Memphis International Airport (MEM) post-Delta hub, while keeping it a cargo stronghold, made him an obvious choice for AXN’s Director of the Year – medium airports division. 19 Inter-Personal Engagement Industry friends and colleagues say Scott Brockman’s people skills and genuine consideration of others sets him apart in airport management. 22 AXN’s Director of the Year Greg Kelly’s drive to better his own airport, Savannah-Hilton Head International (SAV), while at the same time devoting considerable effort to improve the broader airport industry prompted his award as AXN’s Director of the Year – small airports division. LARGE AIRPORTS MEDIUM AIRPORTS SMALL AIRPORTS

27 Helping Hand Allies in the industry say Kelly is widely known for his willingness to pitch in or offer advice or assistance, all for the good of the industry. 30 Defining Leadership Team members at all levels at SSP America share their unique perspectives on service, inspiration and connection, qualities that help drive the success of the company. 34 Next-Level Hospitality Airport Dimensions is redefining the airport lounge space, led by two powerful women: Mignon Buckingham and Nancy Knipp. 40 High Flying Women High Flying Foods spotlights women who are driving the company’s strategic growth and innovation. 44 Leadership Voices Female leaders at Paradies Lagardère discuss role models, support and empowerment on their career journeys. 48 A Tribute Marshall Retail Group shares a special tribute to longtime consultant Kevin Kern.

50 A Big Impact OTG celebrates the women who are helping to foster the company’s expansion and who are paving the way for future female leaders in the airport industry. 54 Gaining Access AMAC’s Eboni Wimbush shares her vision for expanding access to airport opportunities for minority and women-owned businesses. 56 Big Lift ARRA’s AndrewWeddig outlines key goals for the concessionaire advocacy group as it seeks to evolve airport-operator relationships post-pandemic. 58 Future Planning FAA reauthorization and airport leadership development are two key goals of Todd Hauptli, who has just extended his contract with the American Association of Airport Executives (AAAE). 60 Airport Advocacy ACI-NA’s Kevin Burke shares key challenges

and strategies as the airport industry continues is post-pandemic rebound.

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