Airport Experience® News - Leadership Issue 2024

BEHIND THE SCENES! CELEBRATING THE WHSMITH NORTH AMERICA INNOVATION DRIVERS

Given all the new locations, opportunities, and relationships we have built along our growth trajectory, none are more important than… THE BUSINESS DEVELOPMENT AND DELIVERY TEAM themselves! Their individual and collective hard work, contributions, and teamwork is amazing. Someone asked me the other day, “What are you most proud of since you joined Marshall Retail Group?" (now WHSmith North America Incorporating Marshall Retail Group and InMotion) The answer is simple – the TEAM, our TEAM, supported of course by our thousands of WHSmith North America associates from every department! The collective power of "we" can be overstated sometimes, and the statement “there is no I in team" can be a little cliché. However, these individuals have contributed in their own way to help us achieve our collective success, as we operate today in nearly 50 Airports because of the teams' efforts and collaboration! As we talk about Leadership in this latest issue of AXN, I am most proud that I get to work with and support the current and next set of Business Development and Delivery Department leaders in this amazing industry! To them I say, “THANK YOU FOR ALL YOU HAVE DONE, AND ALL YOU DO EVERY DAY!" If you would like to hear more about how we deliver the recipe for success, or if you would like to join us and add your special ingredient, get in touch by contacting me at Roderick.McOwan@whsmith.com or by phone at 914-830-3812. Roderick I. McOwan Chief Development Officer WHSmith North America (Incorporating Marshall Retail Group & InMotion)

48 36 RESORTS AIRPORTS

20M + 2400 + 80 + 69 + CUSTOMERS S E R V E D YEARS IN RETAIL

250 + A I R P O R T LOCATIONS $ 500 + MI LL ION IN SALES FY 2024

TEAM MEMBERS FT: 1850+ PT: 550+

ACDBE JV'S

RECENTLY AWARDED/RECOMMENDED CONTRACTS: PDX DTW ABQ PSP LAX SAN EWR LAS DCA SLC IAD YYC YEG