Airport Experience® News - Pre-Conference Issue 2025

Retailer With The Highest Regard For Customer Service – Small Operators • Corliss Stone-Littles • Newslink Group • Be Relax

Restaurateur With The Highest Regard For Customer Service – Small Operators • TMG Services • High Flying Foods

• Concessions International • NorthAmerican Concessions • Newslink Group

Retailer With The Highest Regard For Customer Service – Large Operators • Paradies Lagardère • Hudson • WH Smith North America

The Industry Leaders Awards The following three awards recognize some of the most impactful leaders in the airport concessions industry. As in previous years, the two Woman In Leadership awards will be announced at the annual Women In Leadership breakfast, which serves as the official kickoff of the AX Conference each year.

Outstanding Woman In Leadership – Operator

Katherine Lam, President and CEO, Bambuza Hospitality Group

Cindy James, Vice President, Corporate Affairs, LaTrelle’s Management Corporation

Donata Russell Ross, CEO, Concessions International

Nancy Knipp, President, Americas, Airport Dimensions

Catalina “Kika” Collazo, Vice President, Operations

& Development, Newslink Group

Outstanding Woman In Leadership – Airport

Jennifer Simkins, Assistant Vice President, Dallas/ Fort Worth International Airport

Pamela DeChant, Senior Vice President, Concessions, Denver International Airport

Elisa Grey, Chief Revenue Management Officer, Ontario International Airport

Tracy Conner-Harris, Vice President, Concessions, Orlando International Airport

Lisa Lankford, Executive Vice President and Chief Strategy Officer, Metropolitan Nashville Airport Authority

Cheryl Nashir, Director of Revenue Development and Management, San Francisco International Airport

DE&I TrailBlazer

Andrea Albo, Deputy Chief of Staff, Denver International Airport

Atif Elkadi, CEO, Ontario International Airport Authority

Deven Rand, President, NorthAmerican Concessions/Chicago Midway International Airport

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AX NEWS FEBRUARY 2025