Airport Experience® News - Pre-Conference Issue 2026

AIRPORT SERVICES AWARDS

PERSONNEL / OTHER AWARDS

Best Lounge Experience • Capital One Lounge at John F. Kennedy International Airport • Plaza Premium First at Vancouver International Airport • The Escape Lounge at Kansas City International Airport • Chase Sapphire Lounge by The Club at San Diego International Airport • Aspire/WestJet Garden Louge at Calgary International Airport • Delta One Lounge at Los Angeles International Airport

Outstanding Woman In Leadership – Airports • Pam DeChant of Denver International Airport • Lisa Leyva of Nashville International Airport

• Charlene Reynolds of John Wayne Airport, Orange County • Deanna Zachrisson of San Diego International Airport • Tracy Conner-Harris of Orlando International Airport

Outstanding Woman in Leadership – Operator • Nancy Knipp of Airport Dimensions • Katherine Lam of Bambuza Hospitality Group • Jennifer Reynolds of Ideation Design Group • Brenda Branch of High Places Concessions DE&I Trailblazer • Donata Russel Ross of Concessions International • Gary Gilliard of Albuquerque International Sunport • Shelby Scales of Avolta

Best Passenger Service • SDF: Fixers & Fillers • Allways Meet & Assist • Mobility Cart Tracking Services • Rogers Xfinity and Passenger Pods • OraOxygen Wellness Spa

• Be Relax • Spa Here

Best Sustainability Initiative • Geothermal Tech In Terminal At Louisville Muhammad Ali International Airport • Donate, Don’t Discard Initiative At Metropolitan Washington Airports Authority • OTG Management’s Sustainability Initiative • Areas USA’s Data-Driven Waste Reduction Initiative At William P. Hobby Airport • HydroStations At Minneapolis-St. Paul International Airport

Below: For more than two decades, Airport Experience News has been recognizing the best in airport concessions.

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AX NEWS FEBRAURY 2026