Airport Experience® News - Pre-Conference Issue 2026

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14 Special Teams An influx of travelers for a few high-profile, global sporting events – including the World Cup and the Olympic Games – means airports in host cities are rallying to ensure smooth, efficient and rewarding passenger experiences. 22 Sports Mania The passenger surge due to sports-related travel this year will tax not only airports but concessionaires, who will experience sharp spikes during major sporting events. They’re gearing up to make sure they can meet traveler needs. 25 F&B Outlook Each year brings a new approach from restaurateurs, based on demand from consumers. Find out the food flavors and styles that are resonating today. 30 Awards The AX Awards finalists are revealed. Check out which concepts, operators, airports and individuals made this year’s list.

5 Letter From The Editor 6 Data Check

34 Airlines Passenger traffic is relatively strong as we begin 2026, but there are some headwinds for airlines. The nation’s legacy carriers are well-positioned, but low-cost carriers – once the darlings of the industry – are facing significant challenges. 36 One-On-One Plaza Premium Group is best known for its lounges in airports all over the world. But Chief Commercial Officer Jonathan Song says the company is more than just lounges. It’s focus is travel hospitality, which includes meet-and-greet services, on-airport hotels and even dining options.

The 2025 AX Fact Book reveals the best performing airport concessions programs in North America. Check out which airports landed on top. 7 Latest Buzz JFK T8 is finishing up a concessions program refresh, with new local concessions alongside national and global brands. 10 Director’s Chair Michael Stephens, CEO of Tampa International Airport, has a long tenure with the airport. He stepped into the leadership role in 2025 and has set his sights on future growth.

39 Advertising Index 40 Before You Take Off Audrey Harrison is an unusual

entrepreneur. At just 12 years old, she’s managed to win coveting placement in select Hudson shops in Texas airports.

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AX NEWS FEBRUARY 2026

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