Airport Experience® News - Retail Innovation Issue 2024

SEPTEMBER 2024

Dear Readers,

SEPTEMBER 2024 / V22 N257

Welcome to the September Retail issue of Airport Experience News Magazine! Retail in airports is always evolving, and this issue of AXN examines some of the trends and challenges that have recently emerged. One of the biggest trends currently is hybrid retail, or incorporating food and beverage offerings into the retail environment. This issue highlights some of the newest and best efforts in hybrid retail. This issue of AXN also explores the growing use of artificial intelligence in airport concessions and its impact on revenues. And, luxury brands are in the spotlight with a feature on the changing demand for luxury products and how airports and operators are pivoting to maximize the potential of this high-margin category. In other Airport Experience News developments, the nominations for the 2025 AX Awards are underway! We’ve convened 24 industry leaders – 12 airport representatives and 12 concessions representatives – to serve on our Awards Committee. These individuals will select the winners from a roster of finalists. But first, we need your nominations! Please visit the AXN website to access the nominations portal and submit details on your favorites. We need your help in identifying the people, companies and brands that exemplify excellence in airport concessions!

INCORPORATING AI INTO CONCESSIONS OPERATIONS

FAULTY FOOTING FOR GLOBAL LUXURY BRANDS

PIT’S NEW TERMINAL PROGRESSES FOR HYBRID CONCEPTS INCREASING DEMAND

Thanks!

Carol Ward Editor-in-Chief

Airport Experience News carol@airportxnews.com

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AX NEWS SEPTEMBER 2024