Airport Experience® News - Conference 2023

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Jersey Mike’s , a sub sandwich franchise with more than 2,300 locations open nationwide, offers A Sub Above®, serving authentic, fresh-sliced subs and authentic Philly cheesesteaks grilled to order on bread baked daily in the restaurant, using the same recipe since its founding in 1956. Jersey Mike’s locations across the country have raised more than $90 million for local charities in the last decade alone. Several community service initiatives mark the calendar for Jersey Mike’s, including the Annual Month of Giving, which has raised more than $67 million since its inception in 2011.

Fraport USA is the developer and manager of the retail, food and beverage programs at Baltimore/Washington International Thurgood Marshall Airport (BWI), Cleveland Hopkins International Airport (CLE), Terminal 5 at New York’s John F. Kennedy International Airport (JFK), Nashville International Airport (BNA) and Newark Liberty International Airport’s (EWR) Terminal B. Fraport USA’s projects rank among the highest for passenger spending and consistently receive accolades for innovation and customer service. Fraport USA is a wholly owned subsidiary of Fraport AG Frankfurt Airport Services Worldwide. Based in Frankfurt, Germany, Fraport AG is active at some 30 airports on four continents around the globe.

Hudson , a Dufry Company, is a travel experience company focusing on being the Traveler’s Best Friend in more than 1,000 stores in airports, commuter hubs, landmarks and tourist locations. Hudson team members care for travelers as friends at all travel convenience, specialty retail, duty free, and food and beverage destinations. Along with its airport partners, Hudson turns the world of travel into the world of opportunity.

Illy offers a different concept in tasting: an international group of contemporary bars, serving a full range of Illy coffee and espresso products and a curation of Italian-inspired food. Those wishing to enjoy the pleasure of a delicious espresso can do so in a welcoming atmosphere, with a global experience of taste, style and excellence. Currently, Illy has eight franchised airport locations within North America, with additional outlets globally.

FuelRod is a kiosk-based mobile charging service for cell phones, tablets and other portable electronic devices. Users purchase a kit complete with a fully charged FuelRod, cables and adaptors to immediately start charging their devices. The San Diego-based company first entered the airport industry in 2014 and can be found in 42 U.S. airports, as well as other venues.

LaTrelle’s is a family-owned, ACDBE-certified business based in Houston, TX. The company has owned and operated restaurants in major airports since 1985. Today LaTrelle’s is proud to operate restaurants in nine major airports across the United States

MarketPlace Development is a forward looking real estate company that transforms the passenger experience at airports across the country through the development and management of airport concessions programs. Working in partnership with airports and airlines, MarketPlace develops first-class retail programs that provide passengers with incomparable amenities and our partners with an improved financial return from their concessions program, while achieving other non-financial goals they set for each project. Marshall Retail Group , a WHSmith company, is America’s leading travel retailer in the airport, casino and resort marketplace. For more than 65 years, MRG has provided clients with a collection of brands inmore than 300 standalone stores across the United States, with over half operating inside 46 airports nationwide. MRG, along with the largest electronics-based retailer in the nation, InMotion, is a wholly owned subsidiary of WHSmith, the leading global retailer in news, books and convenience for the world’s traveling customer.

High Flying Foods is a boutique, family-owned and -operated company redefining the art of airport dining. The company partners with restaurants and chefs within each community to showcase their pure culinary vision, preserving the integrity of each brand experience with nothing lost in translation. The team executes this collaborative vision to exceed passenger expectations and provide an exceptional guest experience, one inspired restaurant at a time. With passionate and involved leadership, High Flying Foods is pioneering and innovating, bringing only the best quality and delivering at the highest level. HMSHost is a leader in travel dining, with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News . USA Today 10Best Readers’ Choice Travel Awards gave first place honors to HMSHosts Whisky River locations at Charlotte Douglas International Airport (CLT) and Raleigh-Durham International Airport (RDU). ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. With locations in airports across North America, HMSHost offers the size, resources, training, diversity and advancement opportunities, helping workers reach important career goals.

Huy Pham launched Innovative Retail Group in 2014 after a successful career in corporate airport concessions. As an ACDBE certified firm, IRG has several partnerships at Denver International Airport (DEN) and Minneapolis-St. Paul International Airport (MSP) where the company owns and operates retail and food and beverage locations.

Jackmont Hospitality is an award-winning leader in airport concessions and foodservice management. Headquartered in Atlanta and boasting more than 25 years in business with restaurants across the country, Jackmont is one of the industry’s most successful companies. Looking toward the future, Jackmont is focused on driving its dining experiences with chef-driven concepts to elevate the passenger experience. The company operates more than 40 concepts and with several new restaurant openings set for 2023.

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