Airport Experience® News - Conference 2023

SPONSORS

Master ConcessionAir began in 1994 from an opportunity to partner as an ACDBE for F&B operations in Miami International Airport (MIA). Immediately the cofounders realized the formula for success was to have exceptional operations and exceed the travelers’ expectations, and so the mission statement was born: serving the world, one guest at a time. Over the past 25 years, a seasoned exec utive management team has done exactly that, while also develop ing an extensive understanding of industry trends and expectation. That has inspired a unique, innovative and engaging translation of local brands, chefs and partnerships, as well as a balance of national brands. Master ConcessionAir takes great pride in delivering fresh new vibrant food service concepts to the traveler. MERA Corporation is a private, multinational company focused on food and beverage concessions with critical mass within non-traditional venues such as airports and cruise ports. The company actively seeks operations in the food and beverage industry where it can add value and increase revenue. MERA Corporation is composed of operators, concept developers, franchise partners, strategic allies and restaurant owners. Today, the company provides service in 18 terminals, two cruise ports and in five countries, through 160-plus units, with a portfolio of more than 50 brands, to 110 million passengers, annually. Minute Suites offers travelers a clean and serene private retreat in the airport terminal—the perfect place to relax during a layover. Founded by physicians and healthcare professionals, the company has adhered to a medical-grade cleaning protocol after each guest visit for over a decade. Minute Suites operates a total of 13 locations around the country. The company has signed contracts for more locations including three more in Atlanta, and locations in Salt Lake City and San Francisco. Mission Yogurt and its subsidiary companies own and operate restaurant and retail concepts primarily in high-traffic airports, including Denver International (DEN), San Diego International (SAN) and Orange County John Wayne Airport (SNA). From Mission’s humble beginning with one frozen yogurt location in Arvada, Colorado to now operating 17 successful concepts, Mission’s goals remain the same: maintain steady growth, develop the best team in the industry and provide an exceptional customer experience to travelers.

New Hope Girls , a non-profit organization based in the Dominican Republic, produces beautiful bags that rescue girls and empower women. Each artisan is a mother, who is invited into a safe work community and taught to sew so she can provide for her children with honor and dignity. With the mentorship of Vera Bradley, they create high-quality artisan bags. The profit from the sale of their beautiful bags fuels the work of rescue of young girls caught in cycles of exploitation. New Hope Girls welcomes these girls into safe homes and cares for them as daughters, providing high quality education, trauma informed therapy, and family. It is a transformative model used to break cycles of exploitation and replace them with cycles of empowerment. OHM Concessions Group’s history traces back to 1998 when brothers Vinod and Jim Patel began delivering donuts to St. Louis Lambert International Airport (STL). In 2011 Milan Patel acquired the company to continue his family’s American Dream journey. Today, OHM operates restaurants at 13 airports. OHM is a two-time recipient of Airport Experience News’ Best ACDBE Operator in North America, awarded at the 2016 and 2018 AX Conferences. OHM operates a diverse portfolio of restaurants. OTG develops and operates restaurants and retail markets in airports throughout North America. With more than 350 locations across 22 terminals in 10 of the world’s busiest airports, OTG is an industry leader. OTG combines world-class hospitality, award-winning cuisine, innovative design and state-of-the-art technology to deliver a superior guest experience. Founded in Philadelphia in 1996, OTG serves hundreds of millions of passengers annually. A leading retailer and restaurateur in North America, Paradies Lagardère operates more than 950 retail stores and restaurants in just over 100 airports. With a vast collection of international, national and local brands in its portfolio, Paradies Lagardère’s Retail Division offers an eclectic array of specialty retail and travel essentials solutions, while its Dining Division showcases the popular Vino Volo brand, as well as full restaurants, quick-serve restaurants, bars, markets and coffee brands. The company exceeds traveler expectations by delivering inspiring designs, a rich and authentic “sense of place,” customer-centric innovation and industry-leading customer service.

For more than 50 years Peet’s Coffee & Tea has been dedicated to crafting the perfect cup. This endeavor shapes every step of the brand’s process, from partnering with farmers to roasting by hand, so that guests can drink the best, freshest coffee knowing it’s from a company that cares.

Qdoba has been serving freshly prepared, flavorful Mexican-inspired fare since 1995. The brand takes pride in preparing meals from scratch in its kitchens each day, with an emphasis on quality ingredients and thoughtful preparation. From chopping fresh produce to grilling chicken and steak to preparing rice, beans and tortilla chips, preparation is done in-house and by hand, the way it’s meant to be. Spanning a variety of dayparts, from breakfast to late night and everything in between, Qdoba appeals to a broad range of demographics. ReachTV is a linear, short-form television network that uses a strategic combination of technology, location, data and premium content to reflect what viewers want to see andhow theywant to see it. Channels are programmed daily across a variety of categories, with content from a lineup of partners. The network is supported by a proprietary content management system that allows concessionaires, airports and brand partners alike to easily upload and manage content, as well as track content performance via real-time reporting of viewership and POS data. ReachTV currently serves 90 airports internationally, with more than 128 million travelers each month. SAMBAZON is an acronym for Sustainable Management of the Brazilian Amazon. Since its founding in 2000, SAMBAZON’s mission has been to share the delicious powers of açaí, one of the most powerful superfruits in the Amazon, to fuel healthier people and a healthier planet by supplying ethically sourced açaí products. All SAMBAZON products have complete traceability and transparency. Operating under a triple bottom line business philosophy, SAMBAZON directly supports tens of thousands of family farmers in the Amazon with a living wage and partners with its açaí grower communities to build schools, healthcare centers and community centers.

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